How effective are your social media marketing efforts? This is one subject that shouldn’t ever be a guessing game when it comes to finding out what works and what doesn’t when it comes to promoting your business online. Keeping track of what’s going on in the social media world can actually be a reputation-saver when you realize that customers are telling everybody but you about something that went wrong. It’s easier than you might think to find out if you can find the right social analytics tools.
Klout give you a rating from 1-100 based on the effectiveness of social media for driving traffic to your website. It measures engagement on sites like Facebook, Twitter and Google+ and gives you a Klout Score based on metrics like the size of your network, the content created and the ways that people interact with the content on social media. Klout has been criticized for its business model and inability to “opt out” of having a profile at Klout if you are connected with anyone who has registered for its services.
With Google Analytics you can measure, track and adjust your social metrics by making small to significant changes to that content. Get stronger results across all your sites, apps, and offline channels. Google Analytics Solutions offer marketing analytics products for any size business and the result: you can better understand your customers.
Brandwatch + PeerIndex has recently been acquired by BrandWatch, so its tools are being integrated into Brandwatch’s platform. These tools are best known for being among the top ways to interactively search Twitter’s author database and provide an advanced way to analyze what influencers are saying about your niche. The old analytics tool PiQ is gone, but the PeerIndex/BrandWatch merger is worth watching for new independent tools for analyzing what people are saying about your niche and your particular business.
The bottom line is that you want to know not just how effective your social media efforts are, but also what people are really saying about your business. This can actually give you a heads-up for when you might need to do some damage control when it comes to your business’ public image or dump an element in your social media marketing that just isn’t working. That means these analytics tools can actually save you time, effort, money, and a fair bit of embarrassment simply by keeping you ahead of the game.
If you are eager to learn more, we have a brand new member resource! It is a new Report called “SOCIAL MEDIA INFLUENCE How to Use Social Influence to SWAY Clients Your Way.” In it we discuss a dozen, or so, different aspects of social media influence. Learn more here: https://www.wecai.org/social-media-influence/